Delete your NutriMax account and related data
Start the request in the app or through this public page. The requester must be verified as the account owner.
Send an account-deletion request
Send the request from the email address associated with your NutriMax account. Never send your password.
1. Delete the account in the app
If you can sign in, open Profile → User account → Delete user account and confirm permanent deletion. After successful deletion, the account is signed out and can no longer be used to log in.
2. Request deletion through the website
If you cannot sign in or need assistance, email igormagichr@gmail.com from the address associated with the account. State that you request deletion of your NutriMax account and related personal data. A request from another address will not be completed until ownership is appropriately verified.
3. Data covered by the request
After an authorised request is verified, data linked to the account is deleted or permanently separated from the user's identity. This may include the email address, user identifier, active sessions, account links to contributions, selected product photos no longer needed for processing, and contact or report data reliably linked to the request.
Accepted factual product data such as a barcode, ingredients and nutrition values may remain in the NutriMax database without a public link to the user account.
4. Local data on the device
Deleting an online account cannot automatically remove data that exists only on the device. Remove scan history, local products, settings, favourites and other local data through app functions, Android app-data settings or by uninstalling the app.
5. Identity verification and response time
A request from the registered email address is the basic ownership check. If there is justified doubt, an additional necessary and proportionate verification may be requested. Never send a password or identity-document copy unless a specific secure and proportionate method has been expressly agreed. Requests are answered without undue delay and normally within one month, subject to lawful extensions for complex requests.
6. Limited retention
Minimal records may be retained where necessary for a legal obligation, security, abuse prevention or defence of legal claims. Such data is not used for advertising and access is restricted. Where permitted, the reason and retention period will be explained.
7. More information
See the Privacy policy for details about data types, providers and user rights.